SECURE CHANNEL ESTABLISHED
Encrypted Support Interface
Operational security is paramount. All communications through this portal are end-to-end encrypted. Use these channels for vendor disputes, account recovery, and critical bug reporting.
Direct Channels
Current Load:
LOW
Avg Response:
~4 Hours
PGP Required:
YES
System Status:
OPERATIONAL
PRE-SUBMISSION CHECK
Before opening a ticket, verify your deposit confirmations on the blockchain. 95% of "missing deposit" tickets are simply unconfirmed transactions. Check the FAQ first.
Encrypted Ticket System
Official PGP Public Key
Fingerprint:
4D2A 8B1C 9F3E 5D1A 7E2C 1B9F 3A5D 8C4E 2F1B 9A3D
PGP BLOCK
-----BEGIN PGP PUBLIC KEY BLOCK----- mQINBGT5r8UBEAC9sQ6J8y7K9tL5z1X4w3v2n0m8b7v6c5x4z3l2k1j0h9g8f7d6 s5a4p3o2i1u0y9t8r7e6w5q4l3k2j1h0g9f8d7s6a5p4o3i2u1y0t9r8e7w6q5l4 k3j2h1g0f9d8s7a6p5o4i3u2y1t0r9e8w7q6l5k4j3h2g1f0d9s8a7p6o5i4u3y2 t1r0e9w8q7l6k5j4h3g2f1d0s9a8p7o6i5u4y3t2r1e0w9q8l7k6j5h4g3f2d1s0 a9p8o7i6u5y4t3r2e1w0q9l8k7j6h5g4f3d2s1a0p9o8i7u6y5t4r3e2w1q0l9k8 j7h6g5f4d3s2a1p0o9i8u7y6t5r4e3w2q1l0k9j8h7g6f5d4s3a2p1o0i9u8y7t6 r5e4w3q2l1k0j9h8g7f6d5s4a3p2o1i0u9y8t7r6e5w4q3l2k1j0h9g8f7d6s5a4 p3o2i1u0y9t8r7e6w5q4l3k2j1h0g9f8d7s6a5p4o3i2u1y0t9r8e7w6q5l4k3j2 h1g0f9d8s7a6p5o4i3u2y1t0r9e8w7q6l5k4j3h2g1f0d9s8a7p6o5i4u3y2t1r0 e9w8q7l6k5j4h3g2f1d0s9a8p7o6i5u4y3t2r1e0w9q8l7k6j5h4g3f2d1s0a9p8 o7i6u5y4t3r2e1w0q9l8k7j6h5g4f3d2s1a0p9o8i7u6y5t4r3e2w1q0l9k8j7h6 g5f4d3s2a1p0o9i8u7y6t5r4e3w2q1l0k9j8h7g6f5d4s3a2p1o0i9u8y7t6r5e4 w3q2l1k0j9h8g7f6d5s4a3p2o1i0u9y8t7r6e5w4q3l2k1j0h9g8f7d6s5a4p3o2 i1u0y9t8r7e6w5q4l3k2j1h0g9f8d7s6a5p4o3i2u1y0t9r8e7w6q5l4k3j2h1g0 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Protocol Guidelines
1. Encryption is Mandatory: Any ticket containing sensitive data (addresses, tracking IDs, private keys) sent in plain text will be immediately deleted.
2. One Ticket Per Issue: Do not spam multiple tickets for the same problem. This pushes your request to the bottom of the queue.
3. Account Recovery: You MUST sign a message with the PGP key attached to your account profile. No exceptions.
4. Disputes: Provide the Vendor Name, Order ID, and a brief description. Upload images to a secure host (e.g., pomf) and include links.
Support Availability (UTC)
Automated Bots:
ONLINE 24/7
Live Support Agents:
08:00 - 22:00
Dispute Resolution:
Mon-Sat
Current Status:
NORMAL LOAD